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IMPORTANT! Internet Explorer Support Going Away

A new experience brings new requirements. Get prepared and learn more about web browsers that support the new Midwesttape.com and CVSmidwesttape.ca

Beginning with the launch of the new Midwesttape.com and CVSmidwesttape.ca experience, we will no longer support Internet Explorer (IE), including the newest version, IE 11. Anyone trying to access Midwesttape.com or CVSmidwesttape.ca from IE after the update will be prompted to switch browsers.

Why Midwest Tape will no longer support Internet Explorer

The decision to drop IE support comes after considerable deliberation on how best to develop a stable web foundation that can deliver libraries access to new services and experiences that will provide the necessary tools to support the ever changing needs of their patrons. Along with the announcement from Microsoft, that it would no longer support older versions of the browser, we needed to consider the security risks, development costs, compatibility issues, and the small number of customers using IE, to gain confidence that this is the right time to drop IE support.

There are many reasons we will no longer support IE, including:

  • A very small percentage, about 5%, of our customers run it.
  • We are not confident that IE 11 (or legacy IE builds) is a secure browser. Microsoft is diverting resources to focus on Edge, and fewer developers are testing for it. More bugs or vulnerabilities are inevitable.
  • IE is slow and lacks the functionality necessary for us to deliver you the best online experience.
  • We have an ambitious schedule of upcoming products and feature releases, including robust collection development tools, product search and product detail enhancements that take advantage of contemporary browser functionality.
  • Dropping support of Internet Explorer allows us to better support mobile browsers such as Chrome and Safari.
What to do if you use Internet Explorer

The new Midwesttape.com and CVSmidwesttape.ca experience will be supported by all modern browsers, such as Chrome, Firefox, Safari, and Edge. If you prefer to or you are required to continue using a Microsoft browser, you can use Edge.

If you have questions regarding this switch, please get in touch with our support team.

 

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 NOTICE! To access the new Help Center, use the "login" button found below to login to Midwesttape.com. Once logged in, you can visit the Help Center by clicking the "Help & Support" link found under the "Customer Service" heading in the right column of the site—or simply click the "Yellow" Help Tab to gain quick access to FAQs and more.

We’re here to provide you with the training you need to achieve success with the next evolution of the Midwesttape.com and hoopla platforms.

Benefits include:

  • Step-by-step guides walking you through new features and functionality
  • "Tips & Tricks" to aid in your learning and help you get the most out of the new platform
  • Monthly webinars providing live Q&A and community feedback opportunities
  • 24/7 site access enabled through your Midwesttape.com credentials

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